We specialize in servicing Heatilator and Heat & Glo products.
We also proudly service all Lennox, Majestic, Monessen, Napoleon and Superior brands along with many others.
Our services include the suggested annual maintenance along with diagnostic analysis and most importantly safety checks, to protect you and your family from issues including gas leakage or electrical problems within your appliance.
Basic Maintenance - $145.00: This package includes the service that is recommended by most manufacturers; a full cleaning of the unit as well as a system diagnostic and total safety inspection of its critical systems. This is typically what is recommended as a starting point for all of our calls though your situation may differ. We can often make a non-operational fireplace functional again during this system check-up and put our years of experience to work to do so. If during our diagnostic we conclude that parts may need to be replaced we will give you a breakdown of your options on site. We make every effort to keep our technicians fully stocked on commonly replaced parts but if we do have to order your part there is no additional fee to our customers for a return trip.
Part Pricing- With the wide variety available in the gas fireplace market we can not give you an exact quote on a particular part without doing a systems diagnostic beforehand. This is to ensure that every variable is taken into account to make absolutely sure that the part is compatiable with your gas fireplace and most importanly can operate safely under your conditions. We try to get you the best possible performance and value and will often give customers any available options on how we can serve them if the unit does require parts replacement.